Replace Teams Outbound Caller ID with Resource Account Number

One of the standard PhoneSystem features that Microsoft Teams supports is Caller ID Policies. Masking users direct dials for outbound calls is a pretty common requirement in any organization. Interestingly, when we navigate to the Caller ID Policy, we don't have a simple option to select a Resource Account number. The use case here, and …

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Equipping Users to Combat Phishing Attacks in Office 365

Following a recent conversation with a customer, I started thinking about how user vigilance is the most effective tool to combat phishing attacks. Phishing is now - more than ever - a real threat in pretty much every organization. We even see phishing attempts in our personal lives with malicious SMS messages and email becoming …

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