Replace Teams Outbound Caller ID with Resource Account Number

One of the standard PhoneSystem features that Microsoft Teams supports is Caller ID Policies. Masking users direct dials for outbound calls is a pretty common requirement in any organization. Interestingly, when we navigate to the Caller ID Policy, we don't have a simple option to select a Resource Account number. The use case here, and …

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Configure Microsoft Teams Common Area Phones

As more organizations move even deeper into Microsoft Teams by adopting Teams Phone System as a replacement for their traditional PBX systems, there are use cases that need to be accounted for outside of users making and receiving calls within Teams. I’ve detailed the setup of Auto Attendants in a previous post and we can …

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Right to Disconnect: How to Block Teams Messages After Business Hours

I recently wrote an article about how we can add a disclaimer to email messages outside of business hours to promote a healthy work / life balance. I then received a question asking if we can achieve something similar for Teams messages. While we can't add a disclaimer, we can leverage Microsoft Cloud App Security …

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Configure Teams Direct Routing, Simple Deployment via PowerShell

A massive amount of organizations are delving into Teams even deeper and assessing the calling functionality as a replacement for their existing phone system. Of the different ways of implementing Teams calling, Direct Routing seems to be the standard for large organizations. The flexibility afforded through Direct Routing is exactly what is needed in a …

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How to Enable Microsoft Teams Public Preview in your Organization

The Microsoft Teams feature updates are still coming thick and fast with a host of new features appearing for Teams users every month. even just looking at the roadmap page, there are 219 features in development at the time of writing and 26 currently rolling out. With the pace of updates, it's important to keep …

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Securing External Access to Files in Teams: The Two Most Important Basic Configurations

Within Microsoft 365, it's almost impossible to avoid deploying Microsoft Teams. The value provided by Teams from a collaboration perspective is very hard to pass up. This is all great but since Teams allows such easy to use collaboration features, there are also risks that data leakage can occur either by mistake or intentionally. There …

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Deploying Microsoft Viva Connections for Desktop

Today (31/03/21), Microsoft have made public the steps and script to generate the Microsoft Viva Connections for Desktop. In this post we will go through how to package and deploy the app for Microsoft Teams. What is Microsoft Viva? Microsoft Viva is "an employee experience platform" which is essentially a collection of solutions which all …

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A Look at Office 365 Tenant to Tenant Migration Options

When we assess a tenant to tenant migration for Office 365, there are a variety of methods and tools available to us. Depending on the budget and requirements we have during the migration, the tools we use can change drastically. For the key workloads (Exchange, SharePoint, Teams, OneDrive) in Office 365, I have broken down …

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Configure Microsoft Teams for Direct Routing

With so many organizations moving to Microsoft Teams in the past year in order to support a remote working scenario, many are beginning to move to Microsoft Teams in place of their legacy on-premises phone system or have already moved. When considering leveraging Microsoft Teams for calling functionality, there are two options: Calling Plans and …

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Microsoft Teams PowerShell Version 2.0.0 Brings Seamless Integration of Skype Online Connector Cmdlets and Authentication

When we need to configure calling settings for Microsoft Teams through PowerShell, we traditionally needed to use the Skype Online Connector PowerShell Module. This was a pain for a few reasons, particularly when configuring automation. If we wanted to connect to both Teams and Skype, we would need to authenticate twice like the below example: …

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